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pbourke2

Storeperson - Sydney


FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

 

Position Summary:

Support to the Warehouse supervisor and Workshop Tech Team for daily picking, packing of stock, ensuring the efficient operation of the distribution centre, maintaining a high level of customer service whilst ensuring accuracy and control.

 

Position Responsibilities:

  • Day to day activities of the Distribution Centre.

  • Inventory control and security, regular stock takes.

  • Unpacking, scanning and locating all incoming and outgoing shipment activities to ensure accuracy, completeness and condition of items.

  • Sharing Forklift driver responsibilities.

  • Support to the Workshop Tech Team in booking in service and warranty jobs, unpacking, ticketing products and completing system book-ins ready for evaluation by techs.

  • Other duties as assigned by manager

  • Follow all FOX Factory policies and procedures

  • Effective completion of responsibilities in a timely manner

  • Achievement of OKRs as identified in the Performance Review process

  • Internal and external contacts include: 

  • Logistics Manager

  • Management Team

  • Sales Staff – internal and external

  • Customer Service/workshop staff

  • Freight Forwarders (incoming / outgoing)

Occupational Health and Safety Responsibility & Accountability

  • Ensure you are aware of your OHS and associated legislative requirements by reading provided (OHS) information and identifying and participating in training.

  • Be involved in OHS projects and comply with OHS initiatives according to priorities set by consultative processes and management direction.

  • Comply with legal and reasonable instructions from employer representatives and be accountable to your Manager for personal OHS performance while complying with Safe Work Procedures.

  • Responsible to ensure the health and safety of any visitors you may receive.

 

Specific Knowledge, Skills or Abilities Required:

  • Knowledge of warehousing best practices

  • Demonstrable experience in managing OH&S issues

  • Strong computer skills.

  • Forklift Licence

 

Competencies:

  • Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.

  • Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.

  • Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect.  

  • Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.

  • Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.

  • Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

 

Position Qualifications:

Education:

  • No formal education requirement

Experience: 

  • Experience with continuous improvement projects 

 

Work Environment and Physical Requirements:

  • Warehouse environment

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