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Suspension technician - Sydney

SOLA SPORT

Position Overview:

SOLA Sport is a fast-growing and dynamic company in Castle Hill NSW and an exciting opportunity has opened up for a Bike Suspension and Component Technician.

As a SOLA Sport Bicycle Suspension and component Technician you will primarily work at our Castle Hill office servicing and repairing MTB suspension units. There will also be the opportunity to travel to events and races to offer support for supported riders and consumers.

Career progression and opportunities Generous staff purchase program Opportunity to work on marketing leading products

Responsibilities include but not limited to: • Assemble, repair and dyno test suspension forks and shocks

• Be well versed in new product details and presentations to note key features and benefits while in field testing.

• Demonstrates continuous effort to improve product, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

• Work in cooperation with Workshop manager and colleagues for Ad Hoc requests.

Requirements/ Qualifications: • Experience as Bicycle mechanic with solid understanding of suspension service. • Knowledge of full suspension tuning and set up. • Ability to read and utilise product specifications, plans, and/or shop drawings. • Excellent customer service skills including strong verbal and written communication ability. • Demonstrated success in objectively identifying issues and coordinating resources to solve issues. • Ability to self-manage time effectively to achieve defined goals. • Ability to take initiative and use sound judgement in day-to-day decision making. • Understand and follow oral and written instructions in the English language.

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