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Bicycle mechanic - Sydney

JET CYCLES

Become our Technical Service Leader!

We are looking for an experienced technician who delivers legendary customer service and creates maximum synergy at all times, aligns to our company culture who is seeking a long term career, stability and progression.

  • Leading retailer in high performance road, mountain and ebikes

  • Australia's largest Specialized dealer

  • Career progression and development opportunities

  • Base salary with bonus potential

About Jet

“Life’s better on two wheels!”

Jet Cycles is Australia’s largest Specialized dealer and a leading premium retailer in the Sydney CBD focussed on high performance road, mountain and ebikes. From humble beginnings 12 years ago, we have grown into a world class, industry leading show room and work shop, with long term employees.

Our Culture

Our company strategy places culture at the core of our business and success. Our goal is to attract and retain people who align, value, strengthen and protect our culture and can develop through training, experience, mentoring and education.

Our Purpose: To deliver legendary customer service and maximum synergy

Our Mission: Do Good, Ride More, Have Fun and Go for Gold!

Our Values: Own it, Show you care, One Team, Do what you say!

Alignment to our culture is more important than technical skills and expertise.

About you

  • strongly align to our company culture and strengthen it

  • are good to work with and good to customers

  • are stable and want a long term position

  • love helping people and working in a team

  • thrive on accountability and responsibility

  • are coachable, approachable and solutions focussed

  • motivated, productive and results driven

  • eager to learn and earn more

  • love a fast paced environment

  • follow the process and do things by the numbers

  • enjoy and take on a good challenge

  • positive and optimistic

About our Service Leaders

As a Technical Service Leader you deliver legendary customer service and create maximum synergy across the entire business and team at all times, proividing full support to each team member.

Our technical service leaders work as part of a team to build, service and repair bikes to the highest industry standard and achieve productivity targets in a fast paced environment with flexible hours and rotating weekend work.

As a Service Leader you are accountable to the Store Manager

Key responsibilities include

  • Technical service

  • Customer service

  • Sales support

  • Workshop ready

Qualifications/Experience

Minimum 2 years full time experience in high performance bicycles and ebikes – 5 years preferred

Key Technical skills:

  • Electronic gears

  • Ebikes diagnostics

  • Suspension, dropper post and hydraulics

  • Wheel building and repairs

Benefits:

  • Base salary

  • Education and training

  • Bonus potential

  • Staff rewards

  • Staff discounts

  • Racing support

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