Bike mechanic - Bright

CYCLEPATH

We are looking for an experienced bike mechanic for our locally owned and independent bike shop, providing expert sales and service in Bright.

About us:

We’ve been around since 1994 fixing, servicing and selling bikes in our busy store in Bright, Victoria.

We love bikes and we love riding here in the heart of Australia’s premier riding country. Road, mountain, gravel, racing and recreational biking - our shop offers a full range of bikes and servicing, and most importantly the knowledge and familiarity needed to enjoy this area.

About you:

We are searching for someone with experience servicing and building mountain bikes and ideally some knowledge of road, electric, high-end, recreational, kids and/or racing bikes. You will be an important contributor to our fun and supportive team. You’ll have the ability to do something different every day; flexibility and a willingness to learn; great customer service and communication skills; proven technical abilities and attention to detail; fantastic listening skills and contributions to our team culture; Most importantly you love bikes!

Our flexible working hours mean that in addition to fixing bikes you also get plenty of opportunities to ride and race, and enjoy the trails and outdoor lifestyle of Bright that make this such a fantastic area to live, work and ride.

Your duties will include but not be limited to:

• Assisting customers in a professional, informative and efficient manner

• Quotes for the repairs and servicing they require

• Utilise skills and knowledge to diagnose problems with a range of bicycles, including e-bikes.

• Maintaining and repairing customer bikes and rental fleet to a high standard

• Complete a range of servicing and repair functions promptly

• assembling bikes

• Inform customers of repair and servicing updates

• Maintain the workshop including spare part orders etc

• Work autonomously with limited management input

• Process customer payments

• Working with other team members to refine and improve our product range

Essential Skills and Qualifications

• At least 3 years of continuous service in a bicycle mechanic role

• Must have a high level of mechanical skills including knowledge of the latest technology in electronic drive trains & e-bikes.

• Exceptional customer service skills, time management and team player mentality

• A sound understanding of bicycle mechanics and customer sales

• Attention to detail and an engaging personality

• Ability to work in a dynamic and sometimes demanding environment

Desirable

• Knowledge of POS and bike Hire computer systems

• An interest in riding and the bicycle industry is desirable

• Flexible days

• Will include some weekends

In return, you will receive:

• a casual ongoing role, moving to full-time for the right candidate after an initial trial period.

• Retail Industry Award and Rates to reflect experience

• In-house and industry training and development opportunities

• a company culture that supports and encourages commitment, reliability, and improvement in a person's personal and professional life.

• Great staff discounts and services;

• Real work-life balance in the heart of the Victorian High Country.

If this sounds like you, or you have an interest in finding out more about working with us, then please get in touch. Please send your resume and your story outlining your relevant skills and experience to Brendon at manager@cyclepath.com.au.

Applications close at 5 pm on Friday, 15th September 2023.

We look forward to hearing from you.