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  • pbourke2

Bike mechanic - Melbourne

Dirodi electric bikes is an Australian-owned and designed electric bikes and scooters brand that provides high-quality bikes at affordable prices.

About you:

We love to have you in our team if you are:

  • You have a minimum of two years of work experience as a bike mechanic (Having past experience with e-Bikes repair is not required but is an advantage).

  • You have the ability to work under pressure.

  • You are either an Australian citizen or permanent resident.

  • You value all customer enquiries and seek to deliver an exceptional experience for every customer.

  • You are curious, keen to expand your knowledge, you enjoy solving problems and taking great pride and satisfaction in figuring things out on your own.

About the role:

Tasks & responsibilities

  • Assembling electric bikes/scooters

  • Helping customers who come to our office to see and test ride the bikes

  • Repairing electric bikes

  • Bikes inspection and repacking for dispatch

  • Provide technical guidance and support to customers via phone or email

  • Recording sale orders, delivery orders, arranging shipments, and so on for daily orders through our ERP and financial system.

  • Maintaining our bike workshop, including management of spare parts inventories and equipment

  • Participation in preparing tutorials and how-to content (website blog posts, video content …)

  • Working with other team members to refine and improve our products range

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