Bike mechanic - Perth

GIANT OCEAN KEYS

About us

We are one of the largest and busiest shops in the northern suburbs having grown exponentially in the last 3 years. Our family owned business located in Clarkson, is 27 minutes north of the city, relies on quality staff and providing exceptional customer service. We have customers coming from far and wide to benefit from our range, knowledge and experience.

We are a “Giant” concept store so enjoy the benefits of being aligned with a dominant international brand, such as stock continuity & competitive pricing, as well as the brand recognition of a quality and value for money range. We also stock a broad range of scooters with a skate park opposite our location drawing in the local market.

About the Role

We are currently seeking an experienced Bicycle Mechanic/Retail Salesperson to join our growing team, in our busy shop in the northern suburbs.

This position is casual, with a minimum of 3 days per week (including Saturday) with additional days as required to cover for staff leave and absences, so we can still operate effectively and efficiently. As such while you will have a number of set days, it will fluctuate to cover leave periods when required. As well, while primarily a mechanical role, this will give you the opportunity to work in other parts of the shop and you will benefit from varied focus and capacity to work across all facets of the business.

A minimum of 3 years experience in a bicycle shop is required, must be mechanical and technical minded person preferably with experience working on road, mountain and possibly e-bikes and able to work with independently. Your duties will include new bicycle builds, bicycle repairs, shop/workshop presentation, stock management, retail sales, customer liaison and other duties as required. If there are things you haven't done before or need support learning, we are happy to facilitate, so long as you have a good baseline knowledge.

About you:

To succeed in this role you should have a solid knowledge of mechanics, sales and customer service, be well presented, know tools, service and diagnostic equipment, including the latest technology and trends in the industry. Our ideal candidate will have strong attention to detail with excellent communication and customer service skills. You should be focused on providing high quality service to clients as you identify, repair and avert issues that may affect the performance or longevity of their pride and joy.

You should be thorough, reliable, honest, logical and motivated. A person who is a bicycle enthusiast who rides for their sport, hobby, passion or past-time but would be great as our team like to compare notes, compete and have some banter!

Summary:

• minimum 3 years experience in retail bicycle industry, mechanics and customer service preferred

• capacity for flexible work hours

• a passion for bikes and riding is an advantage

• IT savvy and tech minded

• good communicator and team oriented

• positive, can-do attitude

• 2 referees to be provided on request

Please do not apply if you have never worked in the cycling industry - it will only be a waste of your and our time! Sorry but this IS NOT an entry level or junior position.

No walk in applications! Please apply using the seek apply now button, not email.

You must have the right to work in Australia to apply. No agents please.