AUSCYCLING
Our ambition is to be a global leader in cycling, respected for our positive impact on and off the bike. We are here to ensure that current and future generations experience both the simple joy of riding a bike, and the opportunity to reach their full potential.
AusCycling is the nation’s peak riding and cycling body, representing more than 5 million Australians who ride bikes. Formed in 2020 from 19 state, territory, and national bodies, AusCycling is responsible for programs, projects and initiatives that encompass BMX, Track, Mountain Bike, Road, Para and non-Olympic.
We help school kids learn to ride, we stage more than 500 events each year, we nurture clubs and create pathways, and we are responsible for the training, welfare, and performance of Australia’s Olympic, Commonwealth Games and World Tour athletes.
AusCycling is committed to diversity and inclusion, to integrity and clean sport, to building communities and to achieving excellence in the right way.
Team Purpose
AusCycling’s Operations and Logistics team works collaboratively with the broader AC Performance team, to provide world-leading evidence-based support to athletes and coaches to optimise performance in the daily training environment and competition.
Position Purpose
Working closely with AusCycling Coaches and Sport Directors, the Apparel and Merchandise Manager, Operations & Logistics Team, and Performance Support Team, the Service Course Manager is responsible for the overall management of AusCycling’s bicycle workshops, equipment and mechanics. The role will oversee the coordination of bicycle and technical equipment services with a focus on AC Performance’s Olympic and Paralympic programs consisting of Acceleration & Action (Track Sprint, BMX Race, BMX Freestyle), and Endurance (Track Endurance, Road, MTB XCO, Para-cycling), and AC National Teams.
With a solid background in equipment inventory management in the context of a high-performance environment, you will work closely with the Director of Operations to:
ensure adequate equipment levels are maintained (within budgets) and distributed in a timely manner
equipment loaned to athletes is tracked
arrange for the replacement and sale of equipment or other assets, and
oversee staff adherence to quality control processes.
Responsibilities
The following responsibilities are indicative requirements of the role and are not intended to represent an exhaustive list of all requirements.
In close consultation with the Bicycle Mechanics and Technicians, National Coaches and Operations and Logistics Team:
Manage the AC Performance bicycle mechanics, workshops and equipment storage spaces in Adelaide SA, Brisbane Qld and Europe to ensure program equipment supply and servicing is optimised for performance, and that the workshop and storage areas are secure, clean, and organised
In conjunction with European based staff, hold responsibility for the oversight of all AC equipment and stock located at the European Base
Manage all aspects of bicycle mechanics and technical equipment services, across Acceleration & Action (Track Sprint, BMX Race, BMX Freestyle), and Endurance (Track Endurance, Road, MTB XCO, Para-cycling), including engagement of contractors in line with AC processes
Oversee workshop and inventory management workflow, ensuring best practice processes and planning are in place for the Bicycle Mechanics and Technicians
Compose and implement operational procedures for general maintenance, repair and replacement schedules for all equipment e.g. tyre wear, service life, structural damage, tubular fitting technique, new and used wheel preparation, basic cosmetic repairs, damage assessment
Oversee the maintenance schedule and repair of all AC Performance program bicycle equipment for competition and training purposes
Maintain a system to manage all inventory orders, sales, asset life-spans and their location, with a focus on performance equipment and components, team equipment and assets such as vehicles (including bookings for use, and scheduled maintenance)
Work closely with the Apparel and Merchandise Manager to ensure timely ordering, storage, stock level and Performance team clothing sizing plan maintenance, and distribution of on and off-bike clothing for the Performance and National team athletes
Maintain athlete records associated with the use or loan, and return of bicycle componentry, wheels, frames and any other equipment
Manage purchasing orders for incoming equipment and supplies, verify receipts and when goods are delivered, inspect purchase contents are complete and goods received meet AC Performance standards
Develop plans for purchasing equipment and supplies to ensure inventory stocks meet demand and compile inventory reports and supply balances, including recording any damaged inventory
Receive, unpack and store products to appropriate area / location
Ensure a safe work environment; establish and implement protocols for Work Health and Safety (WH&S) requirements for working with composites, including safety apparatus. Also advise on the use of MDSS data sheets and record keeping of same, and the safe use of hazardous chemicals
Key Performance Indicators
Consistently uphold the AusCycling organisational values
Demonstrate a whole of organisation view, and positively represent and promote the interests of AusCycling amongst colleagues, stakeholders, and members
Stock control inventory always up to date
Optimally required amount of equipment and clothing in storage (ensure over and under stocking is avoided)
Quality of completion and timeliness of work
Presentation and attention to detail on all bicycle equipment and solutions
Number of equipment failures
Equipment rectification/replacement time during events
Training and race time lost due to mechanical failures
Presentation and attention to detail on all bicycle equipment
Preparation, maintenance and organisation of equipment and tools in the workspace/ workshop
Qualifications, Skills, Knowledge and Experience
Three (3) years’ experience as a Stock Controller or similar
Five (5) years’ experience in managing/maintaining a bicycle or automotive workshop and/or excellent understanding and knowledge of elite sport requirements
Experienced in managing staff within a high performance environment
Skilled in IT systems i.e., Microsoft Excel and/or database programs used for electronic record keeping
Experience with general ledger reconciliation and general administrative duties is desirable
Domestic and International Drivers Licence
Current Passport
Understanding of working with elite coaches, athletes, and stakeholders in a high-performance sports system
Working knowledge of major manufacturers' components of specialised cycling equipment
Demonstrated experience in delivering mechanical services under pressure and to tight deadlines in challenging high-performance environments
Demonstrated capacity to provide timely, compelling, and concise advice to support coaches and senior management in making informed technical decisions
Demonstrated experience in having challenging conversations, earning trust, and managing change
Trademark Behaviours
Stronger Together
Unity is our most powerful force for change. Everyone at AusCycling is a teammate and we support each other, listen to each other, and have each other’s backs. Our different skills and personalities are key assets, but we will only unlock them if we listen with respect and compassion and value each other’s contributions regardless of pillar, discipline, or seniority.
Win Well
Results come and go, but the legacy we leave is forever. We pursue our goals with fierce determination, but never to the point where we betray our personal orprofessional principles and values, and never at the expense of our athletes and our staff. We commit to the holistic development of our athletes and our staff, recognising wellbeing as the foundation of sustainable success. We celebrate with passion and humility. We lose and we learn. We’re accountable to ourselves and to those around us. We commit to Win Well – our success is richer when earned in the right way.
People First
AusCycling is a safe, supportive organisation where individuals are given the respect, attention, and tools to grow in their roles and as people. We
celebrate our wins and regard mistakes as a chance to learn, rather than blame. We see the whole person and understand the vital connection between work, family, friends, and time to recharge. When we eventually leave AusCycling, we will be better professionals and better people.
Be Bold
We have a rare opportunity to create a new and exciting path for cycling and riding in Australia. We are brave enough to question and disrupt, we take risks and welcome a variety of views and styles. We respect our history and honour those who built our foundations, but we will not be bound by our past or traditional ways. We create space and opportunities to realise a new ambition, a new culture and a new way of doing things.
Child Safeguarding Statement
AusCycling is committed to ensuring the safety and wellbeing of all Children/Young People that are involved in our sport. Our policies and procedures seek to address risks to Child safety and to establish Child safe culture and practices.
We will keep Children/Young People safe
We promote inclusion, respect and diversity
We create a culturally safe sporting environment
Our staff and volunteers know the behaviour we expect
We minimise the likelihood of appointing or accrediting a person who is unsuitable
Induction and training are part of our commitment
We encourage the involvement of Children/Young People and their parents
Our staff and volunteers understand their responsibility for reporting Child Abuse
We maintain and improve our policies and practices
Mandatory Requirements
Working with Children’s Check clearance from the relevant authority;
Satisfactory Police Check (in the absolute discretion of the Company)
Domestic and International Drivers Licence
To be considered for the role, please send your current CV and Cover Letter addressing the responsibilities/key criteria to recruitment@auscycling.org.au by the 21st March 2025
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