An amazing opportunity to join the ultimate lifestyle company. We're looking for a new team member to help set up the new flagship retail store for Ben Buckler Boards on the North Beaches of Sydney, in Narrabeen.
We're looking for a person that can help lead the way in setting up and running the new retail store plus add value with exceptional sales skills and customer care.
RESPONSIBILITIES AND DUTIES
Manage the retail store
Help with the initial fit-out.
Provide an exceptionally good customer experience
Present products in a premium way
Help manage the scheduling of store staff
Keep the store clean and tidy
Assist with stock movement in and out, there may be some heavy lifting.
Work with head office to source the best products
Assist with maintaining good security.
Sales
Engage with customers in the store
Help customers access the products that meet their needs
Record sales leads and follow up on them
Convert enquiries into sales.
Support
Help customers and the community
Liaise with the head office and local support team members to get the best possible outcome for our customers.
Community
Be willing to join the local community and team for social rides in the area, where possible.
THE REVIEWS WE'RE AIMING FOR
5 Stars - "The customer service at Ben Buckler is like nothing I have ever experienced, these guys are amazing. Thank you."
THE IDEAL CANDIDATE WILL HAVE
Experience in Managing a Retail Store.
Strong sales skills and experience.
Experience with outdoor products, ideally surfing, paddle boarding, skateboarding or cycling.
Be team oriented - keen to work, learn and develop.
Have excellent work ethic, be punctual and reliable.
Can commit to working up to 5 days each week, with some days being weekends.
Excellent communication skills, ideally a happy, social person.
Happy and bubbly around the customers and community.
Good computer literacy.
Excellent attention to detail.
Ability to work with minimal supervision.
Australian Resident.
Drivers License.
CULTURAL FIT
We’re looking for someone who gels with our current team and adds something special, like a hobby, skill or interest.
Experience with outdoor recreation activities such as surfing or skateboarding or cycling will be desirable so you can relate to our customers.
A willingness to participate in product videos and product testing activities is desirable but not essential.
Willingness to go the extra mile to ensure an amazing experience for our customers.
WHY WORK AT BEN BUCKLER BOARDS?
We work hard, but we play hard too. We test all the latest products and go on adventures as a team.
You get to be part of making people happy and improving people's lifestyle.
Opportunities for personal and professional growth, with access to formal training.
Regular performance reviews.