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  • pbourke2

Store manager - Sydney


An amazing opportunity to join the ultimate lifestyle company. We're looking for a new team member to help set up the new flagship retail store for Ben Buckler Boards on the North Beaches of Sydney, in Narrabeen.

We're looking for a person that can help lead the way in setting up and running the new retail store plus add value with exceptional sales skills and customer care.

 

RESPONSIBILITIES AND DUTIES

  • Manage the retail store 

  • Help with the initial fit-out.

  • Provide an exceptionally good customer experience

  • Present products in a premium way

  • Help manage the scheduling of store staff

  • Keep the store clean and tidy

  • Assist with stock movement in and out, there may be some heavy lifting.

  • Work with head office to source the best products

  • Assist with maintaining good security.  

  • Sales

  • Engage with customers in the store

  • Help customers access the products that meet their needs

  • Record sales leads and follow up on them

  • Convert enquiries into sales.  

  • Support

  • Help customers and the community

  • Liaise with the head office and local support team members to get the best possible outcome for our customers.

 

  • Community

  • Be willing to join the local community and team for social rides in the area, where possible.

 

THE REVIEWS WE'RE AIMING FOR

5 Stars - "The customer service at Ben Buckler is like nothing I have ever experienced, these guys are amazing. Thank you."

THE IDEAL CANDIDATE WILL HAVE

  • Experience in Managing a Retail Store.

  • Strong sales skills and experience.

  • Experience with outdoor products, ideally surfing, paddle boarding, skateboarding or cycling.

  • Be team oriented - keen to work, learn and develop.

  • Have excellent work ethic, be punctual and reliable.

  • Can commit to working up to 5 days each week, with some days being weekends.

  • Excellent communication skills, ideally a happy, social person.

  • Happy and bubbly around the customers and community.

  • Good computer literacy.

  • Excellent attention to detail.

  • Ability to work with minimal supervision.

  • Australian Resident.

  • Drivers License.

 

CULTURAL FIT

  • We’re looking for someone who gels with our current team and adds something special, like a hobby, skill or interest.

  • Experience with outdoor recreation activities such as surfing or skateboarding or cycling will be desirable so you can relate to our customers. 

  • A willingness to participate in product videos and product testing activities is desirable but not essential.

  • Willingness to go the extra mile to ensure an amazing experience for our customers.

 

WHY WORK AT BEN BUCKLER BOARDS?

  • We work hard, but we play hard too. We test all the latest products and go on adventures as a team.

  • You get to be part of making people happy and improving people's lifestyle.

  • Opportunities for personal and professional growth, with access to formal training.

  • Regular performance reviews.

 

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