Workshop manager - Melbourne
- pbourke2
- 4 days ago
- 2 min read
Giant Hampton is Bayside’s premier destination for all things bicycle related. We look after roadies, commuters, families and gravellers. We're a shop that aims to make cycling accessible to everyone, with our electric bikes proving popular too.
We're a team of bike fanatics looking for someone with mechanical experience to join us and help manage the ever increasing demand for our workshop.
As the face of the workshop, your role will cover:
Mastering the repairs and maintenance on a variety of bikes—from cutting-edge road bikes to electric bikes and more.
Helping customers with enquiries regarding the workshop (phone, email and in person)
Using your extensive knowledge of bicycle repairs to quote workshop jobs, including parts and labour
Managing the diary and triaging walk-ins
Looking after special order parts for customers from our numerous suppliers
Collaborating with our Store Manager to ensure operations run smoother than a well-oiled chain.
Managing warranties with suppliers
Organising workshop stock
Test ride all bikes and quality control the work done by other mechanics
About you:
Proven experience as a skilled bicycle mechanic with a solid knowledge of bicycle repair techniques.
The ability to diagnose, repair, and maintain bicycles at a high standard.
A positive, can-do attitude with excellent customer service skills.
Genuine team player who thrives in a close-knit environment.
Extensive knowledge of bicycle repairs,
Enjoy talking to people
Cool under pressure
Polite and friendly, a clear and effective communicator
Computer savvy - we use an online diary and emails
Keen, passionate, some might say obsessed bike-rider
Above award pay & benefits: We offer more than just a great salary. You’ll enjoy discounts on top-tier bikes and gear, and benefit from a job in a thriving shop with room to grow.
If this sounds like you, please APPLY NOW. If this sounds mostly like you, and you're looking for a rad job in the bicycle industry, then give us a call or apply with a few details about what you're looking for!
We're encouraging women, gender diverse people, and people from diverse cultural backgrounds candidates to apply.
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