Bike mechanic - Melbourne

O'MARA CYCLES

About the business and the role

O'Mara Cycles is a family owned business, established in 1945. It is a busy high end bicycle store situated on Beach Road, Black Rock and we are seeking a highly experienced bicycle mechanic to join in our team.

O'Mara Cycles is a fun, vibrant and busy retail store, that delivers exceptional customer and workshop service.

Here at O'Mara Cycles, our customer retention and satisfaction is what has shaped our stores ongoing success. We strongly believe in building great relationships with every current and potential customer.

We pride ourselves on perfection and deliver premium workshop service to all our customers bicycles and are seeking a superstar mechanic to continue maintaining our high level of excellence with in the industry.

Job role and responsibilities

• Daily scheduled bike servicing of all brands and types of bicycles

• Building of custom bikes

• Maintain a clean, tidy and well organised workshop and wash bay

• Prioritise daily scheduled jobs

• Maintain workshop inventory levels

• Process warranties

• Interacting with customers in store, over the phone and via email

• Maintain a clear level of communication between workshop, retail staff and customers

Skills and experience

• Minimum 3 years experienced as bicycle mechanic

• Experience with building and servicing top end Trek bicycles is favourable

• Experience with custom, high end bike builds

• Excellent knowledge of Shimano Di2, Sram ETap, Hydrolic disc brakes & wheel building

• Must be clean, tidy and well organised

• Must be flexible and adaptable to change, have excellent problem solving skills and initiative when faced with problematic jobs

• Exceptional written and verbal communication skills (both over the phone and via email)

• Experience with inventory and stock control management within a workshop.

• Able to work independently, without supervision and in a teamed environment

• Passion for the industry is a must, along with attention to detail and ability to multi-task

• Hard working, energetic and self motivated

• Honest, reliable & punctual

• Excellent presentation

• Must have full work rights; Australian citizen or permanent resident

Job benefits and perks

• Working with high end products and brands that are world class

• Be able to work, live and breath your passion for cycling

• Great working environment that is fun, friendly and upbeat

• Access to exceptional industry discounts on store products

• Great location - opposite the beach and situated on Australia's most cycled stretch of road

• Ongoing career opportunities for the right applicant

Please forward all applications via email to jaeomara1@gmail.com