Bike mechanic - Melbourne
Spokes is an independent specialist electric and euro-style commuter bicycle shop. With over 15 years of experience on electric bikes, we pride ourselves on matching our customers with a top quality product that is right for them. We have a strong and busy workshop that is at the center of our business and reputation.
About the Role:
We are seeking a full time experienced Bicycle mechanic & All rounder.
Our open floor plan and impressive workshop invites customer interaction with the workshop staff, therefore people skills, product knowledge and personality have a direct effect on customers.
-Previous experience in bike maintenance is mandatory. -Formal Qualification preferred. -Ebike training provided, a strong interest in electric bikes is needed.
Duties and Responsibilities
Providing general customer service
A wide range of servicing and repairs
Taking bookings for the workshop
Selling bicycles, parts and accessories
Attending to customer enquiries
Maintaining shop presentation
Ensuring phone enquiries are answered in a professional and timely manner