Join the team and work in Australia's flagship Trek Store at Clarence Street, Sydney. The newly designed store is across three levels, offering the best products on display - some unique to the flagship, merchandising is innovative, and our hospitality and customer service is second to none. Our flagship store showcases our Trek brand and focuses on the customer experience and is a destination store that people want to visit. Can you only work certain hours during the day? That's ok, we're offering flexible working hours for people with busy lives and for those wanting full time hours, we need you as well. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities for career pathways and internal promotions. What you'll do This position requires a contagious enthusiasm and the know-how to translate it into sales. The ultimate goal? Build a community of dedicated clients who know you're the store they can trust for awesome service. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. You'll set the standard for how your store is remembered by your customers, and create an amazing cycling experience for everyone who walks through your doors, whilst offering incredible hospitality and customer service that is second to none. We value hospitality skills first, whether that's in the retail industry or the hospitality industry. We'd rather hire someone who's eager to learn than someone who thinks they know it all. If you're already a bike expert, that's awesome. If not, we'll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations. What you'll bring to the team? A career with the Trek Bicycle Retail Team demands resourcefulness and ambition, a focus on quality, simplicity and the love of a challenge. You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience. Additionally, you will have:
Demonstrated an ability to work cooperatively in a team
Desirable general retail or hospitality experience
A positive, pitch-right-in attitude and motivation to help every customer find what they need
Excellent problem-solving skills
Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
Great communication with customers and teammates
A desire to cultivate customer relationships and create your own client base
A commitment to deliver the best possible cycling experience for each customer
Ability to work to a schedule
The ability to work weekends, evenings and holidays as needed
If this sounds like you APPLY TODAY to join the Trek Bicycle Family. If you are interested in working for a global company, in a great industry, with a great team, we want you. Please include a cover letter outlining your interest in Trek and a CV with your application. Confidential enquiries can be emailed to Wally Galloway, Store Manager at wally_galloway@trekbikes.com