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  • pbourke2

Customer service rep - Brisbane

Advance Traders Australia has an exciting opportunity for a motivated, team player to join their growing Internal Sales and Operations Team based in their brand-new Head Office in Milton, Brisbane. The role is a key interface between HQ and bicycle shop dealers and as such a person of diligent nature, personable disposition and willingness to get the job done is sought. The role will also require frequent communication and cooperation with field-based sales representatives, as well as other teams within the business such as marketing, finance, operations and brand leaders.

The role will include, but is not limited to, first response to incoming sales calls, first call resolution, building and fostering strong business relationships with current and new customers over the phone, working within a team environment to achieve targets, completion of necessary administrative tasks as required and be responsible for various other day to day needs to ensure the success of the business. A great role to learn the business and then grow as opportunities in different departments and countries become available.

Prerequisites for the role :

  • At least 1-3 years internal phone sales experience

  • Experience in, and or knowledge of the Bicycle Industry is preferred but not essential

  • Excellent verbal and written communication skills

  • Professional approach and a self-driven nature

  • Cheerful, sunny disposition and a real team player

  • Pronto system knowledge preferred

  • Proficiency in MS Office applications, especially Excel.

Why choose Advance Traders?

Advance Traders is the most dynamic, fastest growing bicycle industry wholesaler. Like our current team you will thrive in our unique culture and benefit from:

  • A rewarding remunerations package based on your experience.

  • Unique culture based on genuine teamwork to get the job done.

  • Open plan office and flat organisational structure.

  • Central Brisbane office location

  • Close to public transport

  • Great brands and desired products to sell in the exciting cycling industry

  • Strength in our corporate ownership and history of strong growth

  • Monthly social events, and team building activities

  • Staff bike program to meet your cycling needs

  • Employee Share Scheme

How do you get the job ?

We actively seek to hire team members who have a demonstrated record of experience and success. You will need to be a self-motivated highly proactive individual who can work as part of a broader team. Your experience will show 1-3 years in a similar role with relevant qualifications helpful but not mandatory. You will need to be committed to success in a rapidly expanding and highly competitive sector. You will need to prove that you have at least intermediate computer skills as well as being a confident and very capable communicator.

Advance Traders

Advance Traders is an Australian based multi brand distributor to the cycling industry including marketing and warranty responsibility for our globally recognised brands. Some of our 32 bike and accessory brands include Merida, Norco, BMC, Mondraker and MET. Our goal is the be the No. 1 distributor of bikes and accessories in Australia. Advanced Traders is a Pedal Group owned company with global expansion plans. Our core purpose is to enrich mind, body, earth and soul with the freedom of riding.

Apply below – Only applications with above experience, and the right to work within Australia, will be considered. Applications close Wednesday 30th November 2022.

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